Position Title: Coordinator, Office Operations
Department: People & Governance
Direct Manager: Director, People & Culture

COMPANY PROFILE:
The Canadian Football League is Canada’s home for professional football. With over a century of rich history and nine member teams across the nation, the CFL provides world-class entertainment and excitement to a passionate and dedicated fan base. A season-long journey of unforgettable moments and must-see-TV broadcasts culminates in Canada’s largest single-day sporting event – the Grey Cup, where the newly crowned champions earn the right to hoist the iconic emblem of Canadian football.

The CFL leads a global movement to grow and modernize the game. The league is committed to a global vision as it connects with fans around the world. It is transforming into a digital-first sports league through an innovative, first-of-its-kind partnership with Genius Sports to maximize fan engagement through data analytics, technological advances, and sports betting.

Just as important as its industry-leading operations, the CFL proudly champions the values on which Canada was built – unity, diversity, inclusion, strength, and service to the community. The league is supportive of all peoples, cultures, and backgrounds, offering a respectful and inclusive working and playing environment, centered on acceptance and understanding. The CFL’s successes are measured not only on the field and within its ranks, but also in its unparalleled impact in affecting positive change and bettering Canadian communities and lives.

POSITION SUMMARY:
We are seeking a self-motivated, organized, collaborative and passionate individual to join the League Office team as our Coordinator, Office Operations. Reporting to the Director of People and Culture, this position is a key member of the Office Operations team, assisting with all day-to-day office responsibilities and serving as the first point of contact for all internal and external inquiries, and visitors. The Coordinator collaborates across all departments to ensure that the office is running smoothly and that our space is welcoming and representative of a professional sports league. The incumbent will be on site 5 days a week and play an instrumental role in shaping positive experiences for our team and guests.

KEY RESPONSIBILITIES:

  • Serve as the main point of contact for internal/external inquiries and visitors to the CFL office.
  • Answer and direct incoming phone calls to appropriate parties and respond to correspondence/ telephone inquiries.
  • Coordinate on-site meetings and events. Ensure the league office is kept tidy, organized, and representative of a professional sports league.
  • Assist with office seating plan arrangements to optimize collaboration, hybrid working styles, and use of space.
  • Assist staff with shipping and receiving packages/mail in a timely manner, especially to major events such as the Grey Cup.
  • Help to manage the league’s onsite and offsite storage systems.
  • Assist the Director of People & Culture with administrative tasks including coordination of interviews and quarterly Town Halls.
  • Coordinate with the IT team and Fusion Support to assist with any printer issues, mail machine, phone, monitor, & TV issues
  • Maintain and order office supplies.
  • Coordinate general maintenance with the office’s landlord and building manager.
  • Manage and arrange donations for various charitable organizations/silent auctions.
  • Support and provide backup for the administrative team as required.
  • Prepare monthly office expense reports for submission.
  • Assist in managing the vacation tracking in Payworks.
  • Coordinate the distribution of staff tickets and other staff benefits.
  • Assist staff with office-related requests such as minor repairs and tasks.
  • Send out office communication including staff apparel pick-up, delivery notices, etc.
  • Assist various departments in projects that will improve efficiencies throughout the office and for staff.
  • Other administrative tasks and projects as required.

OTHER CONSIDERATIONS:

  • This position is based at the CFL League Office and required to be on-site 5 days a week.
  • This position may be required to travel for the Grey Cup and other major events when needed.

QUALIFICATIONS (KNOWLEDGE, SKILLS, ABILITIES, EXPERIENCE):

  • Minimum of 1-3 years of experience in an administrative/reception/office manager position.
  • A willingness to “roll up the sleeves” and tackle a variety of tasks in a small, collegial, and energetic sports organization.
  • Able to work efficiently and effectively to meet tight deadlines and prioritize competing priorities.
  • Highly organized with strong attention to detail.
  • Strong internal and external relationship builder able to interact well at all levels in the organization.
  • Good judgment and problem-solving skills, works autonomously, and takes initiative.
  • Discreet and able to maintain confidentiality.
  • Strong communication skills both verbal and written with the ability to convey complex ideas in a clear, succinct manner.
  • Advanced knowledge of the Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
  • A strong understanding of sports and Canadian football is a definite asset.
  • Ability to work non-traditional hours, including evenings and weekends when needed.

LOCATION:
This role is based in Ontario, at the CFL League Office in Toronto (50 Wellington St. East). The successful candidate must be located in Ontario and able to attend the office five days per week. In addition, all employees will be required to attend meetings or other business events at the league office or other venues as business needs dictate.

CONTACT:
To be considered for this opportunity, please submit a cover letter and resume to careers@cfl.ca. We thank all applicants for their interest, however, only those selected for an interview will be contacted

We are working to create a more diverse and inclusive work environment and welcome applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people living with disabilities and people identifying as LGBTQ2S+.